Billing Analyst

Do you enjoy supporting customers, delving into the numbers, and solving problems? Courier Network has a great opportunity to join our U.S. Accounting and Finance team in sunny Miami Beach.

At Courier Network, the Billing Analyst is responsible for creating customer invoices, resolving carrier maintaining accurate records and assisting with other carrier and customer activities as required. The Logistics Billing Analyst will be responsible for accounts receivable and accounts payable as well reviewing carrier bills and approving them for payment. This role will also be responsible for building and maintaining client relationships to ensure excellent customer service to ensure that their accounting expectations and needs are met.

 What you will do:

  • Collaborate with our business development teams to understand their clients and related accounting needs.
  • Display top-notch customer service skills as you answer inbound inquiries from customers and build relationships with customer accounting contacts.
  • Learn each customer’s invoicing portal and develop processes to maximize collections and minimize billing discrepancies.
  • Proactively research payment details and reach out to clients as needed.
  • Pull weekly reports and distribute for internal consumption.
  • Follow AR trending patterns to predict and prevent past due invoices.
  • Strive to meet and exceed aging goals on a consistent basis.
  • Settle payments with customers.
  • Resolve payment disputes thoroughly, involving management when appropriate.
  • Execute administrative tasks, including document uploading and retrieval.
  • Represent our company well through transparent and professional communication with customers via phone and email.

What you will bring:

  • Bachelor’s degree in Accounting, Finance, Supply Chain Management, International Business, Operations Management or similar highly preferred.
  • 1-2 years of experience working in Accounts Receivable is desirable.
  • Minimum of 1 year of logistics experience is preferred.
  • Familiarity with basic accounting principles and procedures.
  • Ability to deal with complex claims, collections and settlements.
  • Solid data entry skills with regard to speed and accuracy.
  • Intermediate MS Excel skills.
  • A self-starter with ability to work in a fast-paced office setting.
  • Organization, accuracy and attention to detail.
  • Excellent written, verbal, and presentation skills.
  • Strong critical thinking and problem-solving skills.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

CNW Core Competencies and Values

  • Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Demonstrates ability to comply with CNW’s Core Competencies: Accountability & Responsibility, Collaboration & Teamwork, Communication, Customer Focus, Problem Solving & Decision Making.

What we offer:

CNW offers its employees a generous Employee Benefits Package including:

  • Competitive Wages.
  • Fully paid medical, dental, and vision insurance for you and your family.
  • We provide a 401k Plan with a generous contribution.
  • Discretionary bonuses.
  • And, much more!

All benefits offered are subject to eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

CNW is committed to providing equal employment opportunities to all employees and applicants. CNW does not tolerate discrimination against job applicants or employees because of race, color, creed, sex, religion, age, national origin, disability, marital status, genetic predisposition or carrier status, sexual orientation, and military status or any other protected class recognized under federal, state, or local law. This commitment extends to all aspects of the company’s employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.



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