How an Experienced Auto Parts Courier Solves Production Stoppages
Whether it’s a machine down, material shortage, or demand spike, automotive companies and suppliers routinely find themselves needing a time-critical or expedited shipment. You might need a replacement part that’s halfway around the world or to get a shipment from your back-up supplier so your lines don’t get shut down.
When that happens—because it’s when not if—you need to be able to work with a trusted expedited courier that has experience working with the automotive industry. Just any express shipment won’t do. You want a partner that understands the standards and requirements you must meet. Here’s what an experienced auto parts courier can offer:
Personalized Service
Because you cannot control everything related to your supply chain and operations, you will need expedited shipments multiple times throughout the year. Even if you’re working with the same supplier or OEM each time, you may not be guaranteed the same level of service if you’re working with a different account manager for every shipment. You want the seamless experience of working with the same dedicated account manager every time.
Ideally, you’d want an expedited courier with a deep knowledge and familiarity with your industry. For example, at CNW, we receive IATF training so we understand the specific needs and requirements our automotive clients need to maintain.
Timely Communication
Every second counts when you’re dealing with a potential production stoppage, so you want an experienced auto parts courier that can propose solutions quickly. You should be able to review several options and determine which one best meets your needs. Once you make a decision—whether it’s NFO, OBC, or even a private charter—you should expect ongoing updates while the shipment is en route. CNW clients even get access to a portal that shows instant updates when your package arrives at an airport, gets loaded on the plane, gets taken off the plane, clears customs…every step it takes until reaching its destination.
Additionally, you want to partner with someone who can send updates in a variety of ways. For example, CNW’s account managers get in touch with their clients via email, phone, text, and even apps like WhatsApp. We operate 24 hours a day, every day because we understand how critical it is that you can reach out and talk to a real person anytime. Your emergency courier service partner should be able to meet your communication needs and preferences.
A True Partner
Because you’re making critical decisions that have significant cost implications, your emergency courier service provider should see itself as a partner, not just a vendor. They need to have your best interests in mind—and that comes, in part, from that in-depth knowledge and experience with the automotive industry.
Even when you’re in between time-critical shipments, a good emergency courier service partner will continue to check in and build the relationship, so they’re ready to spring into action when you need them.
Creative Options and a Premium Network
At CNW, we often have to find ways to transfer emergency shipments to and from extremely remote origins and destinations. We are used to looking at multiple transportation options, from plane to train to ferry to truck, to get your shipment where it needs to go as fast as possible. And because we have such extensive experience doing this, we also know how to anticipate issues and make contingency plans. We’ve even developed unique shipping methods to help further expedite your shipments.
Your auto parts courier should also be able to access a network of trusted service providers with premium offerings. You, and your shipment, should get the “first class” option throughout the courier process.
Learn more about how your 24/7/365 team can help you with your next expedited auto parts shipment—contact us today.
